AI Receptionist · Australian Law Firms

The next matter you'll win
is the one that called at 8:47pm.
Aria answers, runs the intake,
and books the consult — 24/7.

Konvex puts an AI receptionist on your firm's website. She speaks legal — matter type, conflict check questions, retainer, costs disclosure — and qualifies every enquiry before it hits your inbox.

Responds in under 30 seconds
After-hours intake captured
Flags conflict triggers for human review

Five ways your firm is losing matters
before you say hello

Australian clients under stress — facing separation, a settlement deadline, or a personal injury — call once. If voicemail picks up, they call the next firm on the list.

After-hours intake going to voicemail
Most legal enquiries arrive outside business hours — evenings, weekends, lunch. Every missed call is a warm lead handed to the firm that answered. Aria is on 24/7 so the matter stays with you.
Conflict-check friction slowing first contact
You can't give advice until you've run a conflict check. Aria collects the non-legal-advice intake questions — opposing parties, matter type, jurisdiction — before the principal even picks up the phone.
No-shows burning principal time
Unqualified enquiries book initial consults, then no-show or arrive unprepared. Aria pre-qualifies urgency, matter type, and budget for a retainer — so you only meet clients worth meeting.
Conveyancing follow-up falling through
Settlement timelines are tight. Clients go quiet waiting on searches, finance, or vendor documentation. Aria proactively follows up on outstanding conditions so settlements don't fall over on your watch.
Compliance overhead on intake notes
Costs disclosure, letter of engagement, matter type classification — all required before work begins. Aria captures intake data in a structured summary sent straight to the principal's inbox, ready to review.

How Aria handles a realistic legal intake

A client mentions "separation" at 9:30pm. Here's how Aria takes it from cold enquiry to a booked consult — with a full intake summary waiting in the principal's inbox by morning.

01
Family Law Intake
Client mentions "separation" — Aria identifies family law and runs the intake
Emma contacts the firm at 9:30pm. She mentions she and her husband have separated. Aria identifies family law and asks the non-legal-advice intake questions: jurisdiction (state), whether children are involved, existence of any current orders, whether assets include property, and the urgency. Aria flags potential conflict triggers — "Has your spouse contacted any other law firm that we may have represented?" — for human review before the consult. No legal advice is given; Aria is gathering facts only.
Matter type, parties, jurisdiction, urgency, and conflict triggers — all captured before the principal reads a word.
02
Consult Booking
Aria books a paid initial consult or free 15-min triage call — per the firm's policy
Once matter type and urgency are confirmed, Aria offers the booking options the firm has configured: a paid 30-minute initial consult ($330 inc. GST) or a free 15-minute triage call. Emma picks the paid consult for next Tuesday at 10am. Aria confirms the booking: "You'll receive a calendar invite shortly. The solicitor will review your intake summary before the call so you're not repeating yourself." No legal advice has been given — only scheduling.
Paid consult booked. Client knows what to expect. Principal has a confirmed appointment waiting.
03
Intake Summary
Principal receives a structured intake summary — ready to review before the consult
Immediately after the conversation, Aria sends a formatted intake summary to the principal's inbox: client name, contact details, matter type (family law — separation), parties involved, jurisdiction, urgency, conflict check flags, and the booked appointment time. The summary notes any costs disclosure obligations triggered by the matter type. The principal walks into the consult already briefed, skipping the 20-minute "tell me everything from the start" opening every client hates.
Consult starts with context. Clients feel heard. Principals spend less time on intake admin.
Aria speaks your language.
Not a generic chatbot's.

Legal principals don't trust tools that sound like they were built for a dental clinic. Aria uses the right terms — and your clients notice the difference.

Matter
Retainer
Conflict check
Conveyancing
Family law intake
Letter of engagement
Costs disclosure
Personal injury
Wills & estates
Settlement
Paid initial consult
Triage call
Jurisdiction
Existing orders
How much is your firm leaking
every month?

Answer two questions. We'll show you the dollar figure — calculated on law firm conversion rates.

$

Typical for Law: $3k–$8k first-matter value

Estimated monthly revenue leak
$0

Stop the leak — book a 15-min strategy call →

Chat with Aria — law firm edition

Ask about a family law matter, conveyancing, a will, or a personal injury claim. Aria will run the intake the way a trained legal receptionist would — not like a generic chatbot.

Aria — Konvex AI Receptionist
Online · Legal intake specialist
Matter type
Parties
Urgency
Conflict check
Consult booked

Book a 15-min strategy call

Tell us about your firm. Hassan will personally reach out within 2 hours to show you exactly what Konvex looks like running on your website.

See package details and pricing →