AI Receptionist · Australian Real Estate Agencies

The buyer who called during
your 6pm OFI just booked
with the agency down the road.
Aria answers, qualifies, and books — 24/7.

Konvex puts an AI receptionist on your agency's website. She speaks real estate — OFI, auction, settlement, strata, price guide — and qualifies every buyer, vendor, and tenant enquiry before your agents start their day.

Book a 15-min strategy call → Try Aria live ↓
Responds in under 30 seconds
After-hours OFI enquiries captured
Qualified lead summary to your inbox
The problem

Five ways your agency is losing listings
and buyers before you say hello

Australian buyers search at 10pm, call during OFIs, and go with whoever responds first. That's almost never you — but it will be.

After-hours OFI enquiries going to voicemail
Saturday OFI runs 10am–10:30am. The buyer who couldn't make it calls at 11am — and your team is already in the car. Aria answers, captures their details, and books the private inspection before they dial the competitor two streets down.
Vendor call-back overload on Monday mornings
Every vendor wants feedback the morning after an OFI. Agents spend two hours on vendor calls before they can prospect. Aria handles the initial update triage — capturing buyer feedback and routing urgent vendor calls to the right agent.
Buyer pre-qualification eating BDM time
Half the "buyers" at an OFI are 18 months out and not pre-approved. Aria qualifies intent, suburb, budget, and pre-approval status before the agent invests a minute — so Saturday is spent on real buyers, not tyre-kickers.
Auction-week follow-up backlog
Auction week is chaos. Registered bidders go quiet, conditional buyers need hand-holding, and new enquiries land while your team is on site. Aria handles first-response across all three — so nothing falls through in your busiest week.
Property management maintenance triage outside hours
Tenants don't wait until 9am to report a burst pipe. Aria triages maintenance requests 24/7 — categorising urgency, capturing the issue details, and escalating genuine emergencies to your on-call tradesperson immediately.
In practice

How Aria handles a realistic after-hours OFI enquiry

A buyer misses the Saturday OFI and calls at 6pm. Here's how Aria takes it from cold call to booked private inspection — with a qualified lead summary waiting in your agent's inbox by morning.

01
After-Hours Buyer Enquiry
Buyer misses OFI — Aria qualifies intent, suburb, budget, and pre-approval status
James missed Saturday's OFI on a 3-bed in Northcote. He calls at 6:14pm. Aria answers, confirms which property he's enquiring about, and asks the qualifying questions naturally over three or four messages: buying or renting, budget range, suburb flexibility, pre-approval status, and whether he needs to sell first. Within five minutes, Aria knows he's a genuine buyer with pre-approval up to $1.1M and no sale contingency — meaning he can move fast if the property suits.
Intent, suburb, budget, pre-approval status, and sale contingency — all captured before your agent's Sunday morning coffee.
02
Inspection Booking
Aria books a private inspection — using your agency's available slots
Once James is qualified, Aria offers to book a private inspection for the following week: "I can slot you in for a private on Tuesday at 5:30pm or Thursday at 12pm — which suits you better?" James picks Thursday. Aria confirms: "Booked for Thursday 12pm at 47 Arthurton Road, Northcote. Your agent will send a calendar invite and touch base before the inspection to answer any questions." The whole exchange takes under 7 minutes. James is off the market — booked with your agency, not a competitor.
Private inspection booked. Qualified buyer locked in. Agent briefed before they pick up the phone.
03
Lead Summary
Principal and agent receive a structured lead summary — ready before the inspection
Immediately after the conversation, Aria sends a formatted lead summary to the principal's inbox: buyer name, contact details, property enquired about, budget ($950k–$1.1M), pre-approval confirmed (lender: ANZ), no sale contingency, suburb preference (Northcote, Fitzroy, or Collingwood), inspection booked (Thursday 12pm), and any notes James mentioned about needing a study. Your agent walks into the private inspection already knowing this buyer is serious — not just browsing.
Agent arrives prepared. Buyer feels heard. Principal has full pipeline visibility without chasing anyone.
What agencies get

The numbers that matter to a principal

After-hours coverage is the fastest lever in your business. Here's what Aria moves.

<30s
Speed to first response
Every enquiry answered in under 30 seconds — OFI weekend, 11pm, or public holiday.
35%
After-hours capture rate
Roughly 35% of AU real estate enquiries arrive outside business hours. Aria captures every one.
3×
Qualified vs raw lead ratio
Agents only speak to buyers and tenants who've already shared intent, budget, and pre-approval status.
8h+
BDM hours reclaimed per week
No more first-response calls, triage conversations, or unqualified OFI follow-ups eating your best prospecting time.
Built for real estate buyers
Aria speaks your language.
Not a generic chatbot's.

Real estate principals don't trust tools that sound like they were built for a dental clinic. Aria uses the right terms — and your buyers and vendors notice the difference immediately.

OFI (Open For Inspection)
Auction
Reserve price
Vendor bid
Passed in
Settlement
Price guide
Pre-approval
Sale contingency
Strata / body corporate
Rental application
Property management
Maintenance triage
Suburb preference
Private inspection
Built for the agency stack
Your CRM. Your workflow. Aria fits in.

Konvex hands off qualified leads and inspection bookings in the format your team already uses — no ripping out your existing software.

Box+Dice
Rex CRM
Vault RE
AgentBox
PropertyMe
Console Cloud
Domain enquiries
realestate.com.au leads
Revenue Leak Calculator
How much commission is your agency leaking
every month?

Answer two questions. We'll show you the dollar figure — calculated on real estate agency conversion rates.

$

Typical for Real Estate: $8k–$15k commission per sale

Estimated monthly commission leak
$0

Stop the leak — book a 15-min strategy call →
Try it now

Chat with Aria — real estate edition

Tell Aria you missed an OFI, ask about a property, or enquire about renting. She'll qualify you the way a great agency receptionist would — with real estate vocabulary, not generic chatbot fluff.

Aria — Konvex AI Receptionist
Online · Property specialist
Intent
Suburb
Budget
Timeframe
Inspection booked
Strategy Call

Book a 15-min strategy call

Tell us about your agency. Hassan will personally reach out within 2 hours to show you exactly what Konvex looks like running on your website — with your listings and your brand.

See package details and pricing →