AI Receptionist · Australian Mortgage Brokers

Stop losing
pre-approval enquiries
after 5pm.

Borrowers fill out a contact form at 9pm. You reply at 9am. They've already started with another broker. Konvex puts Aria on your brokerage website — she qualifies every enquiry and books a discovery call while you sleep.

Book a 15-min strategy call → Try Aria live ↓
Responds in under 30 seconds
After-hours enquiries captured
Australian-compliant, NCCP-aware
The problem

Five ways you're losing leads
before you say hello

Australian borrowers research at 10pm, submit enquiries on Saturday, and go with the first broker who responds. That's almost never you.

The 9pm contact form that goes cold
A pre-auction buyer submits a pre-approval enquiry at 9pm. By 9am when you reply, they've already had a 20-minute call with another broker and are booked in for a full fact-find. The lead cost you nothing — the response lag cost you the deal.
After-hours first-home buyers
FHBs do their research at night. They want answers on FHOG, stamp duty concessions, and deposit requirements right now — not tomorrow morning. Aria gives them real answers instantly and books the call before they find another broker.
Refinance volume spikes
When the RBA moves rates, your inbox floods. Borrowers compare-shop instantly. Without 24/7 coverage, the spike converts for someone else. Aria handles every enquiry during the surge — qualified and booked, not lost in a backlog.
Aggregator compliance overhead
NCCP best-interest obligations mean every client conversation needs proper fact-finding. Aria captures it upfront — loan purpose, employment type, deposit position — so you're not starting from scratch on every call.
Stalled conditional approvals
Clients with conditional approvals go quiet. You forget to follow up. The settlement window closes. Aria sends nudges automatically — no CRM required. Deals that would have lapsed, don't.
In practice

Three ways Aria earns her keep

Real scenarios from the broker day-to-day — handled automatically, without you lifting a finger.

01
After-hours FHB
First-home buyer submits at 10:47pm — booked into your calendar by 10:49pm
Sarah is a first-home buyer comparing brokers on Sunday night. She fills in your contact form. Aria responds instantly: asks about her deposit %, purchase price, employment type (PAYG), and whether she's applying for FHOG or a stamp duty concession. Within two messages, Aria has the full fact-find and offers a Monday morning discovery call. Sarah picks 9am. You wake up with a qualified appointment in your calendar — not a cold lead to chase.
Loan purpose, deposit %, LVR, FHB grants eligibility, and a booked discovery call — before you've had coffee.
02
Refinance pre-qualification
Refinance enquiry fully qualified before you call back
Mark sees rates drop. He submits a refinance enquiry at lunchtime. Aria asks: current lender, remaining balance, property value (to estimate LVR), whether he wants to access equity, and his timeline. She notes his interest in an offset account and flags that LMI likely won't apply on the refi. By the time you return his call, you already have the loan scenario — and know he's genuinely ready to move, not just browsing.
Current lender, LVR, equity position, offset/redraw preference, and urgency — all captured before your first call.
03
Pre-auction pre-approval
Auction season inquiry landed at 9pm — Aria books the callback for 8am Monday
It's Saturday night. A buyer has just attended three OFIs and has a property in mind. They want to know if they can get pre-approval before the auction in 12 days. They find your website. Aria answers immediately: asks about their loan amount, employment type, deposit, and whether they've spoken to a lender before. She confirms the timeframe is tight and books an urgent call with the broker for 8am Monday. No lead wasted at the most motivated point in the buyer journey.
Urgent pre-approval enquiry captured and booked at the moment of highest intent — before competitors even know they exist.
What you get

What Aria captures while you sleep

Every morning, your calendar has qualified appointments. Every lead arrives with a structured briefing — no cold calls, no starting from scratch.

Lead quality scoring
Every conversation ends with a structured brief so you know exactly who you're calling — and why they're worth your time.
  • Loan purpose (purchase / refinance / investment)
  • Loan amount and deposit or equity position
  • LVR estimate and LMI applicability flag
  • Employment type: PAYG, self-employed, or contractor
  • Timeframe urgency rating
Calendar handoff to broker
Aria books the discovery call directly. You wake up with meetings already in your diary — no back-and-forth email chains to schedule.
  • Borrower picks their preferred callback time
  • Calendar invite sent automatically
  • Lead briefing delivered before the call
  • Broker arrives prepared — not cold
Doc checklist auto-sent
After booking, Aria sends the borrower a tailored document checklist so they arrive at the discovery call ready — not empty-handed.
  • PAYG: last 2 payslips + most recent tax return
  • Self-employed: last 2 years' tax returns + NOA
  • ID verification requirements
  • Bank statements (3 months for deposit evidence)
Try it now

Chat with Aria — broker edition

Watch Aria handle a realistic pre-approval enquiry. Ask about a purchase, refinance, or investment loan — she'll qualify naturally and book a callback with the broker.

Aria — Northbridge Lending
Online · Mortgage specialist
Loan purpose
Loan amount
Employment
Deposit %
Timeframe
Pricing

One flat setup fee.
One low monthly retainer.

No per-lead fees. No long-term contracts. Cancel if Aria doesn't earn her keep in 30 days.

Starter
AI Receptionist
$3,000
+ $500 / month retainer
Book a call →
Most Popular
Lead Qualifier + Booker
$5,000
+ $1,200 / month retainer
Book a call →
Full Stack
Full Revenue Stack
From $10,000
+ $2,500 / month retainer
Book a call →
See full package details and feature comparison →
Strategy Call

Book a 15-min strategy call

Tell us about your brokerage. Hassan will personally reach out within 2 hours to show you exactly what Konvex looks like running on your website — with your brand and your qualifying questions.

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